Address Is Not Available


#1

Greetings,
I have a problem with the address option, I wanted to give my Office address but unfortunately they said the address is invalid. And hence I had to give my office address.
–Request Technical Help, I am not at Home always–
–Timothy Thomas–


#4

I am Not Any Staff, I wanted to change my address but their website is saying address not found


#5

@timothythomastt60 No worries, you’re able to save the address even when the system can’t verify it. If you’re a winner we’ll make sure the address is written correctly before shipping.


#6

But, It is not allowing me to save. In-fact, when I click the “save” button, it does not close or saves.


#7

I have checked our judging panel and confirmed that you have an address saved in the system. We’ll have our dev team take another look to make sure there isn’t a bug.


#8

Hi @timothythomastt60, does nothing happen when you click “Save”? If so, do you mind checking in your browser console if you see any errors? Thanks!


#9

I need help, I don’t know how to check console for errors.


#10

Easy! Just right click anywhere on the page and click “Inspect”, then go to the “Console” tab. There all errors will show in red. Grey and orange text can be ignored.


#11

It is not accepting my postal code
My postal code is only 5 digits


#12

It is showing in RED


#13

Do you mind sending me your full address via email at ben@hackster.io so we can debug? Thanks!


#14

Okay. Thanks Very Much!!


#15

I have send the address in mail!!


#16

Hi @timothythomastt60, if you want to give it another try, it should be fixed!


#17

Hello, i am having similar issues like that @timothythomastt60, only the console error message is:

“AddressButton addOrUpdateAddress: TypeError: Cannot read property ‘includes’ of undefined”

Can someone help me through this?


#18

Hello, i need help saving my address after clicking the save address button not happens.
Can anyone help?


#19

Hi @sudden8317, sorry I just saw this, were you eventually able to make it work?


#20

Hi, I don’t have any issues regarding address, that was someone else!